Frequently asked questions
Frequently Asked Questions
We recommend a 02 to 03 nights as a minimum stay to ensure that you enjoy the full experience of the Maasai Mara Game Reserve and also get to enjoy the warm hospitality at the Camp.
The Mara is excellent to visit throughout the year as resident wildlife can be seen all year round! The busiest and most popular season is between July and October when the Great Wildebeest Migration takes place. The quieter months are April / May and November with fewer tourists / vehicles to be seen and the park is lush green due to rainfall and prices are more pocket friendly.
During the busy season i.e. Mid July to September we recommend booking at least 1 year to 6 months in advance. Rest of the year at least 02 weeks in advance.
You can book transport by road or air from Nairobi through us. (Book Now) If you prefer travel by road, we provide a custom built 4 wheel drive Safari Landcruiser exclusively for your safari. Your guide is professional, well trained, an expert game spotter and a member of the Kenya Professional Safari Guide Association.
The camp offers complimentary Wi-Fi throughout, in public areas as well as your luxury tent.
The camp is completely unfenced and this offers a unique “bush experience”. We have Maasai Guards around the camp and one assigned to each tent to ensure safety of all guests.
Children of all ages are welcome ! We have a resident naturalist guide and a range of great Children Activities to keep the kids entertained, take them away from their screen and they will leave the camp with great knowledge on wildlife and Maasai culture!
Yes! Let us know your specific dietary requirements in advance and we will cater for it accordingly.
The park fee per adult Non Resident is USD 70.00 per day and child between 2 - 18 yrs is USD 40.00 per day. Children below 02 yrs have free entry. The park fees are valid for 24 hours only. Residents pay Kshs. 1,200/- per adult & Kshs. 500/- per child per day.
We do not offer hair-dryers in the tents, however you can request for one from the Camp Manager.
We accept Kenya shillings, US Dollar and Euros at the camp. Any extra payments can be made by cash or credit card. Pls note all credit card payments attract a 5% surcharge.
The Kenyan climate is very pleasant and variations in altitude and terrain can create contrasts. The days in the Mara are usually warm & even slightly hot up to 28 / 30 degrees maximum. Evenings & mornings are cool and you will need a warm jacket / fleece for game drives. The nights are crisp and cool. July and August are the coolest months and are often overcast especially in the morning. December - mid March is the warmest time of the year.
- Light cotton clothing during the day such as T-Shirts & shorts.
- Long sleeved shirts and long cotton trousers (or jeans), sweaters for the evening
- Windbreaker / rain jacket or Fleece for the early morning and evening game drives
- Sun Hat / Cap
Shampoo and conditioner, Body wash, Hand wash
Tooth brush/ tooth paste can be bought from the boutique shop
Mosquito repellent bands can be bought from the boutique shop
A good sun tan lotion (SPF 40 or 50+)
Please ensure that your baggage is packed in soft bags and should weigh no more than 15 kgs per person IF you travel by air. As the aircrafts are small the luggage space is limited. If you travel by road, you can easily carry up to 23 kgs per person.
It’s possible to store luggage during the safari either at your hotel if you are returning thereafter your trip or in our offices.
Early mornings (0630 - 0930 Hrs) and late afternoons (1530 - 1830 Hrs) are the best times for game viewing.
A strong mosquito repellant is the ideal protection. You can purchase some for your skin / clothes from your chemist in your home country. We recommend that you wear light coloured clothing, not black clothes. Malaria prophylaxis can be advised on by your physician in your home country.
Although tipping is a safari tradition, it is never compulsory and should only be done if you have received good services. The staff very much appreciates receiving gratuity from you, our guests, because it is one way of assuring them, they are doing a good job. We recommend a $ 3.00 - $5.00 per client per day in our tip box that is with the Manager. Tipping should be done at the end of your stay if you were satisfied with the services received.
Tips left will be divided amongst the porters and waiters and all other Camp staff. If you are particularly satisfied with assistance received from someone, a personal tip is also acceptable.
As for driver/guides: we do recommend approx. USD. 30.00 PER DAY PER VEHICLE as a recommended guideline. It is not acceptable for staff to ask you for a tip or for a present for their family to be sent home etc. and we would appreciate it if you reported any behavior of this sort.
We have a local community shelf that supports all crafts / souvenirs made by local women groups / street children. But you can also choose from other hand crafted local jewellery / candleholders / clothing / glass ware / leather crafts / beaded items etc. Trinkets are usually reasonable in price considering all is handmade.